Loft Two

Unacceptable & misleading Negative: Deeply Misleading & Disappointing Stay We booked The CoalSheds expecting a clean, welcoming property in Southville — instead we found something very different. The location is misrepresented: it’s not in Southville but beside a skateboard park, surrounded by graffiti and a constant smell of marijuana. The environment felt unsafe and very unlike the description. Inside, the property was dirty and poorly maintained: graffiti on the windows, stained sofa, dusty beams, filthy kettle, and rubbish left in recesses that had clearly not been cleaned in a long time. Towels and linens were stored uncovered in dusty areas, and we even found food kept alongside cleaning products. Safety standards also felt questionable, with unfinished fire doors. We had planned to spend time together here, but it was so uncomfortable we left immediately after checking in, returning only to sleep — even then, the noise outside lasted all night. What’s most concerning is how manipulated the reviews appear. The high rating does not reflect the reality we experienced. We feel completely misled and believe Booking.com should review this property and its listing.

Nice loft. Positive: Everything was fantastic Negative: The neighborhood at the beginning was a bit unsafe, but we don’t have any problems. The location is good, 15 minutes walking from the loft.

Good value for money Positive: Very modern property and very practical, had everything we needed for our stay. Negative: Property was very warm, even with fans and air con we struggled to sleep. We felt the property could have been cleaner, there were sweets on the side of the upstairs bed, the headboard in the downstairs bedroom was also dusty. Could do with a freshen up of the paint.

Great stay, real coffee an unexpected pleasure! Loved the access to games room with pool and table tennis Loved everyt Positive: Great stay here for son’s graduation. Lovely apartment and the comfiest of beds. Allowed us early access which was so appreciated. Could not have been more helpful Negative: Nothing

Positive: Lugar cómodo y bien ubicado Negative: Deberían mejorar ls limpieza de algunas zonas del alojamiento